Effective date: September 27, 2026
Scope
This policy describes information practices associated with the Monge Supply INC website and communications initiated through its telephone and email links. It does not replace any notice provided in connection with a specific service transaction.
Information You Choose to Provide
This website provides telephone and email links instead of an online service-request form. It does not include an online service-request form and does not accept payment information.
When you call or email, you may choose to provide contact details, a service address, equipment information, scheduling preferences, and a description of the service requested. Please provide only information reasonably needed for the request.
Do not send credit-card information, bank details, Social Security numbers, or identification documents by email.
Technical Information
Hosting, network, and security providers may process limited technical information needed to deliver and protect the website, such as an IP address, browser or device information, requested pages, timestamps, and security events.
The website does not use analytics or advertising trackers. If website technology changes, this policy will be updated as appropriate.
How Information Is Used
Information may be used to respond to an inquiry, evaluate a service request, communicate about scheduling, prepare or discuss an estimate, provide authorized services, maintain business records, protect the website and communications, and comply with applicable legal obligations.
Contacting Monge Supply INC does not confirm an appointment.
Information Sharing
Information may be processed by providers that support necessary business functions, such as website hosting, telephone service, email delivery, and records management. Information may also be disclosed when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, or complete a business transaction subject to appropriate safeguards.
Selecting an email link opens your email application. Information you choose to send by email is processed through your email service and the recipient's email service.
Data Retention
Information is retained only for as long as reasonably necessary for the purposes described in this policy, including service, recordkeeping, dispute resolution, security, and legal requirements. Retention may vary according to the type of information and the context in which it was received.
Data Security
Reasonable administrative, technical, and organizational measures are used to protect information. No email, telephone, storage, or internet transmission method can be guaranteed to be completely secure.
Children’s Privacy
This website is intended for people seeking air-conditioning services and is not directed to children under 13. The website does not knowingly request personal information from children under 13.
Your Choices and Requests
You may ask a privacy question or request access to, correction of, or deletion of information associated with your communications by contacting us at support@mongesupply.com. A request may require reasonable identity verification, and the response will be subject to applicable law and legitimate recordkeeping needs.
Policy Updates
This policy may be updated when website or business information practices change. The effective date identifies the current version.
Privacy Contact
Questions about this policy may be sent to support@mongesupply.com or directed to Monge Supply INC, 1650 SW 16th Ct, Miami, FL 33145, United States.